🛠️ Maintenance & Support

Reliable, Scalable & Proactive Tech Support That Keeps You Moving

Your digital product doesn’t end at launch — it begins a journey. At Softobull, our Maintenance & Support services ensure your website, application, or software continues to perform at peak levels long after deployment. From security patches and bug fixes to performance tuning and feature updates, we keep your technology fast, secure, and future-ready.

🧰 What We Offer

Ongoing Maintenance

• Regular updates, version upgrades, and optimization

• Plugin/module compatibility and performance monitoring

•Real-time uptime and speed management

Bug Fixes & Error Resolution

• 24/7 issue tracking and resolution

• Crash analysis and error debugging

• Hotfix releases for urgent issues

Security & Backup Management

• Malware scanning and threat detection

• Firewall integration and SSL renewals

• Daily backups and rollback plans

Feature Enhancements

• UI/UX improvements based on user behavior

• New feature additions as your business grows

• CMS and admin panel updates

Server & Hosting Support

• Cloud server monitoring and health checks

• Hosting environment optimization

• Load balancing and CDN integration

Dedicated Technical Support

• SLA-backed support hours

• Email, ticket, and chat-based assistance

• Periodic health reports and audits

Supported Platforms

Web Applications (PHP, Laravel, Node.js, etc.)

CMS (WordPress, Shopify, Magento)

Detailed weekly reports and statistics

SaaS & Custom Software Solutions

Cloud Platforms (AWS, Google Cloud, Azure)

Others

Why Choose Softobull for Support?

Dedicated Support Engineers

Fast Response Time with 24x7 Coverage

Affordable Monthly & Hourly Packages

Proactive Maintenance (Not Just Reactive Fixes)

Compliance with Latest Industry Security Standards

Transparent Reporting with KPIs and Logs

🔄 Our Support Lifecycle